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I am unable to log into FrontPage to upload files


Article Information
Article ID: 91
Author: Support @ CCS
Created: 16/11/2007
Modified: 16/11/2007
Views: 1,384
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I am unable to log into FrontPage to upload files

 

Symptoms

You are attempting up upload files via Frontpage but your username and password are not being accepted.

Causes

  • Incorrect Username and Password. Verify that you are using the username and password you created when installing FrontPage extensions.
  • Your ISP is using a transparent proxy on your connection which is not passing NTLM authentication. This affects many NTL / Telewest and Virgin Media users.

Solution

If you have carried out the above checks and you are still unable to publish, you should uninstall and then re-install FrontPage Extensions (please contact support via the helpdesk).

If you have an ISP transparent proxy problem, then you must either upload via a dial up connection with another dialup provider such as ourselves, or use FTP instead of FrontPage to upload your site. This problem is unfortunately outside of our control.

 

 

For details of the options available for  Cheap Webhosting click here


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