Print Add to Favorites   Back
How do I manually Whitelist a sender in SpamTitan?


Article Information
Article ID: 133
Author: Support @ CCS
Created: 08/02/2009
Modified: 08/02/2009
Views: 6,473
CCS-Leeds-Logo

How do I manually Whitelist a sender?

You must login to the system to enter specific mail addresses or domains into your whitelist.

Click on Filter Rules

Then click on User Whitelist

 

To whitelist a specific mail address enter the address in the Sender Email: text box and click Add.

 

To whitelist a mail domain enter the domain in the Sender Domain: text box and click Add.

 

This would mean that anyone with an address @microsoft.com could send you mail without being quarantined. Whitelisting a domain in this way can allow spam through. Quite often spammers forge common domains as the from address. So e.g. if you whitelist gmail.com you may allow some spam through.

 

For details of the options available for  CCS Leeds Email Anti Spam Services click here


This URL: http://tickets.ccsleeds.co.uk/Customer/KBArticle.aspx?articleid=133