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My Spam Quarantine Report looks Odd - What's Wrong?

Article Information
Article ID: 127
Author: Support @ CCS
Created: 2/3/2009
Modified: 2/3/2009
Views: 2,083

My Spam Quarantine Report looks Odd - What's Wrong?

The report is sent to you as a HTML email and should look something like this

The report may not display correctly possibly due to one of the following:

  • You are using a text based email client
  • The client is configured not to display html messages
  • Local junk/spam controls have sanitised the html content of the email.


In the first instance we would suggest turning off any html control or filtering features for the email address from which your report comes, including adding the sender to the "safe senders" list.

If this does not work, your local IT support personnel may be able to assist.

Alternatively you can log into the Web portal at and amend your Quarantine report there instead.




For details of the options available for  CCS Leeds Email Anti Spam Services click here

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